• Intelligence-gathering  
• Operation
• Investigation

Intelligence-gathering

Intelligence gathering is an effort to gather, process and utilize specific information about an identified individual/organization for ensuring successful raids and for the benefit of the organization. As an important activity of enforcement organizations, it enables them to focus on potential criminal activities and understand the offences being done or future threats/trends.

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Operation

The main objective of this unit is to conduct raids at the individual/company/business with inputs from the intelligence-gathering unit, diversion control unit, precursor unit and the others. The unit also receives the information from public complaints, media reports, all state enforcement branches and other enforcement agencies. Raids are carried out from time to time either by each state single-handedly or with the co-operation of enforcement officers from the state enforcement branches in large-scale operations.

All pharmaceutical and traditional products in Malaysia must be registered with Drug Control Authority, Ministry of Health. Therefore, the purpose of conducting raids is to ensure that the pharmaceutical and traditional products available in the market comply with the rules and regulations and also to eradicate unregistered, counterfeit and adulterated pharmaceutical and traditional products.

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Investigation

The investigation unit is responsible to investigate any case that violates any of the provision of the laws enforced by the Pharmacy Enforcement Division. Investigations cover various media and are also based on public complaints. Moreover, the unit also carries out the investigation of advertisement that violates the Medicines (Advertisement and Sale) Act 1956 (Act 290) and Regulations.

Investigation starts by collecting of exhibits (documents) from various agencies such as Companies Commision of Malaysia, Road Transport Department, National Registration of Malaysia, Chemistry Department, National Pharmaceutical Control Bureau etc, and taking statements from the suspects and the raiding officers. The charge will be prepared and the investigation file will be submitted to the Deputy Public Prosecutor office to obtain the sanction for prosecution. Once the sanction is issued, the file or case will be registered in court for legal action. 

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